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Leadership Secret #9

I don’t know why I picked this as secret #9.  It was a completely arbitrary number but it is my blog so I can pick whatever number I want I guess!  As well, this really isn’t even a secret but more like a tip.  Stay tuned, but first a bit of preamble.

SecretIn my experience and role as an HR Pro I have been fortunate to have worked with some great leaders and managers and some not so great leaders and managers.  The great ones help you drive your organization forward and grow. The not so great ones, well, let’s just say I have learned a ton from them as I have built my experience as an HR Pro.

Often I am asked by managers and leaders (both within and external to organizations I have worked for) to provide tips, tricks, secrets on how to be a better manager or leader.  When I reflect on the good and not so good advice I have given over the years, one thing stands out.  That is, one of the key secrets to being a better manager is to TALK TO YOUR PEOPLE.  Yup, that is where it all starts.  There is no magic, no secret sauce.  It all starts with dialogue.  If you simply make time in your day to talk to your people – in the beginning it doesn’t even matter about what – you will be in the top 5% of all managers.  (In the spirit of Tim Sackett quantitative data science, I simply made that up).

It is UNBELIEVEABLE the number of managers who go day in and day out without talking to their employees.  They are too busy being in meetings, on the phone, or “producing ” something.  The other one I hear all the time is the concept of a “working manager.”  That is, when the manager is responsible for a threshold of billable hours – usually north of 50%.  Which means, at most, they spend half their time on their people…and we all know how that story ends.

So, if you want to get out of the blocks as a better manager, start to talk to your people.  Walk the shop floor at the beginning and end of the day.  Carve out 30 mins a day to spend 5-10 minutes with each of your folks.  Start by asking them what is happening that is impacting their ability to do their job effectively.  You would be amazed at what that little conversation starter can do!

Here is the thing – you need to be sincere.  You have to want to do this.  You need to care.  You need to want to help your employees be better and do better.  If you are not genuine in your approach, they will see right through this…and you probably shouldn’t be a manager to begin with. So, starting tomorrow, when you get to work, talk to your folks.  About anything.  Right away.  Right now.  No exceptions.  No excuses.  No pass throughs.  As well, this really isn’t a secret so feel free to pass this on to anyone.  Your employees will thank you for it.  As always, I welcome your comments and feedback.

Photo courtesy of Unsplash.com/London Scout

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